Montana's is looking for a Assistant Restaurant Manager (Manager Guest Experience) for our Kitchener Location!
Montana’s is an escape to a friendly, wilderness environment with fresh cooking and genuine hospitality. We enjoy taking our guests back to simpler times. As we continue to be one of Canada’s fastest growing restaurant concepts, we continue our quest for great people to join our restaurants!
Assists in the day-to-day leadership and management of a Montana's restaurant as directed by the General Manager (GM)
Accountable for key financials (Sales, SRS, IBCC, EBITDA) and KPI’s (Net Promoter, Guest Experience, Steritech, Engagement, Turnover) in partnership with the management team.
Responsible for timely progress through the Restaurant Leader Certification Program, taking on additional responsibilities as learning and skill enhancements happen. Develops the ability to effectively run both front and back of the house and lead all shifts to Brand standard. As a fully trained Assistant Manager, supports the GM in all aspects of operating a “Benchmark Restaurant” to the Brand standards, creating a perfect guest experience every time while focusing on on-going associate development.
Sales and Profitability
Standards and Controls
Post secondary degree/diploma (BComm. Or Hospitality) or equivalent
Must possess the “Hospitality Gene” - Passion for People and Excellence * Previous experience as an Assistant Manager is required
Leadership Fit Criteria:
Drive – You are happy, but not satisfied. You keep raising the stakes with your associates, your operation and most importantly, yourself. You are not afraid to take decisive action. This inspires confidence in your associates and helps drive a perfect Guest experience every time.
Inspiration – You are a new-fashioned leader. You are a collaborator and you build teams that are rich in talent and self-motivation. Your style is not rigid, but flexible, and you can accommodate the styles of others in your own. Most of all, you act with integrity, value diversity and create a contagious passion around pleasing your Guests.
Anticipation – You can imagine what the future will look like and you can create a vision for growth. This makes you highly proactive. You also understand the business and how things inter-relate, and can manage both the big picture and the smallest detail. You anticipate barriers that lie ahead and this make you more willing to take the appropriate risks.
Focus - You can set priorities and work fast. You do not fear ambiguity and change, but feel comfortable with both. You can separate what is urgent from what is important while staying agile and adaptable at all times. The successful candidate is expected to be a leader in demonstrating behaviours consistent with Cara’s Principles.
If you are interested in this opportunity please apply online by clicking "Apply Now" below
We thank all applicants for their interest in joining the Cara team; however, only those candidates selected for an interview will be contacted. No phone calls please.
As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.