Cara Operations

Restaurant General Manager, Milestones

CA-ON-Richmond Hill
1 week ago(1/9/2018 12:19 PM)
Job ID


Milestones is looking for a General Manager for (Location) !


At Milestones, we are all about ensuring that Every Guest Leaves Happy, every time, and we are looking for General Managers who can lead a team to fulfill that vision.  Hospitality is innate in every member of our team. We believe when we work together, we can deliver a Perfect Experience to our Guests. We believe in promoting from within wherever possible and challenging ourselves to always bring the Perfect Experience to every Guest.


We are looking for leaders who are passionate about people and experts in providing the Perfect Guest Experience. We are currently looking for a General Manager to lead one of our locations.  The General Manager will be accountable for leading the team in a high volume location and will also be responsible for the profitability of the restaurant. 





  • Responsible for the day-to-day leadership and management of the restaurant as directed by the Regional Manager
  • -Accountable for financials (Sales, SRS, IBCC, EBITDA) and KPI's (Net Promoter, Guest Experience, Steritech, Engagement, Turnover) in partnership with the corporate management team.
  • -Responsible for timely progress through the Restaurant Leader Certification Program, taking on additional responsibilities as learning and skill enhancements happen.
  • Develops the ability to effectively run both front and back of the house and lead all shifts to Brand standard. 
  • As a fully trained General Manager, supports the Regional Manager in all aspects of operating a "Benchmark Restaurant" to the Brand standards, creating a perfect guest experience every time while focusing on on-going associate development.

 Job Requirements:


  • Minimum 2 years hospitality industry experience in a leadership role
  • Degree or Diploma in Hospitality or Business Management and/or proven personal commitment to professional development an asset
  • Proven success with both people development in leadership positions and long-term sales growth
  • Proven ability to achieve results through others
  • Demonstrate ability to attract and retain excellent performers and to develop high performing teams
  • Leadership and communication: has a leadership style that is developmental vs. policing, promotes a culture of dialogue, role models values and practices of the company
  • Proven entrepreneurial spirit through having presence "on the floor" and in the community  


The successful candidate is expected to be a leader in demonstrating behaviours consistent with Cara's Culture Statement, We Create Perfect Guest Experiences Because We Genuinely Care About Our Guests.   If you are interested in this opportunity, please apply online today!   


We thank all applicants for their interest in joining the Milestones team; however, only those candidates selected for an interview will be contacted. No phone calls please. 



interested in this awesome opportunity? Apply today!



This posting may be designed to generate a pool of candidates for potential future opportunites.   Immediate positions may or may not exist today.




Some opportunities may exist with our Franchise partners which are independently owned and operated.



As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.



Please note that any offer of employment may be subject to reference checks and background checks, including a criminal record check as part of the selection process




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