Cara Operations

  • Restaurant Manager, Bier Markt

    WE HAVE PURPOSE Why do we get out of bed in the morning to come here?  What do we offer the world?  What would be lost if the Bier Markt didn’t exist?   At the Bier Markt, we believe Bier is Art and when paired with food it unlocks a new experience.  We call it the Guided Journey and it is the gift that we share with the world.   We stay true to our purpose by living these four core values: - Be Curious & Creative - Chosoe Quality - Respect the art of Bier - Work as 1 team OVERVIEW - As the Operations Manager, you are at the heart of our Bar Culture. You champion our Bier and bar program and at the Bier Markt, this is a BIG deal - You manage the bar and inventory. This includes ordering, receiving and organizing all bar products including our incredible Bier fridge.  It also includes weekly inventory counts, analysis and having a solid understanding of your numbers - You actively manage the shift. You communicate openly and frequently.  You constantly observe the Guest experience and are proactive to ensure every Guest leaves happy - You are the master of Service Standards. You use your knowledge to coach the team and be the best role model for them KEY ACCOUNTABILITIES Champion the Bier Markt Culture ·       Clearly articulate the Bier Markt Purpose and Values ·       Identify our values in action and recognize and coach as required ·       Be a role model for our culture at all times    Manage Bier Markt Bar Program - Ensure the proper management of bar inventory and keep in line with the cost of sales as per the restaurant budget - Count all bar inventory and provide detailed inventory reports every Monday - Proper ordering of all bar products as required by the needs of the business - Report and troubleshoot any discrepancies or shortages alongside the General Manager - Receive, count and organize all bar inventory.  Maintain Bier fridge and equipment involved - Communicate to suppliers in regards to all beverage-related requirements, including, glassware, coasters and tap handles - Adhere to all liquor laws and regulations   Deliver a Memorable Guest Experience - Articulate the Bier Markt key service touchpoints that drive consistency and a differentiated Guest experience.  Observe service and recognize and coach on these moments - Manage each shift effectively and efficiently - Be the HOST of the restaurant.  We talk to each table because we want to, not because we have to - Follow up and successfully resolve all Guest complaints and ensure root cause is identified and corrected - Assist the General Manager with action plans that improve all service metrics       WHAT MAKES YOU THE RIGHT PERSON? ·       Heart for service, serving Guests and Team members ·       Ability to work independently and in a team ·       Professional ·       Passionate ·       People-Centric ·       Curious ·       Initiative and resourcefulness, doesn’t need close supervision ·       Detail oriented ·       Outgoing ·       Positive ·       Adaptable ·       Respectful   WHAT WE’RE LOOKING FOR? Someone with: - An idea of what makes a great people Leader - A reputation of being a good person - Moderate food and beverage knowledge - Previous inventory management preferred - Enthusiasm for Bier is appreciated here (if you aren’t yet, that’s ok too – you must be curious about Bier though and have the ability to respect it) - Excellent communication skills, both written and verbal - The ability to manage multiple priorities and strict deadlines - Strong organizational skills - Problem solving and analytical skills - Active listening skills - Previous hospitality experience
    Brand
    Bier Markt
    Job ID
    2018-5834
    Primary Location
    Bier Markt Shops at Don Mills
    Job Type
    Full Time
    Career Level
    Experienced, Management
    Years of Experience
    4
    Posted Date
    11/5/2018
    Job Industry
    Hospitality, Restaurant and Food Services
  • Overview

    WE HAVE PURPOSE

    Why do we get out of bed in the morning to come here?  What do we offer the world?  What would be lost if the Bier Markt didn’t exist?

     

    At the Bier Markt, we believe Bier is Art and when paired with food it unlocks a new experience.  We call it the Guided Journey and it is the gift that we share with the world.

     

    We stay true to our purpose by living these four core values:

    • Be Curious & Creative
    • Chosoe Quality
    • Respect the art of Bier
    • Work as 1 team

    OVERVIEW

    • As the Operations Manager, you are at the heart of our Bar Culture. You champion our Bier and bar program and at the Bier Markt, this is a BIG deal
    • You manage the bar and inventory. This includes ordering, receiving and organizing all bar products including our incredible Bier fridge.  It also includes weekly inventory counts, analysis and having a solid understanding of your numbers
    • You actively manage the shift. You communicate openly and frequently.  You constantly observe the Guest experience and are proactive to ensure every Guest leaves happy
    • You are the master of Service Standards. You use your knowledge to coach the team and be the best role model for them

    KEY ACCOUNTABILITIES

    Champion the Bier Markt Culture

    ·       Clearly articulate the Bier Markt Purpose and Values

    ·       Identify our values in action and recognize and coach as required

    ·       Be a role model for our culture at all times

      

    Manage Bier Markt Bar Program

    • Ensure the proper management of bar inventory and keep in line with the cost of sales as per the restaurant budget
    • Count all bar inventory and provide detailed inventory reports every Monday
    • Proper ordering of all bar products as required by the needs of the business
    • Report and troubleshoot any discrepancies or shortages alongside the General Manager
    • Receive, count and organize all bar inventory.  Maintain Bier fridge and equipment involved
    • Communicate to suppliers in regards to all beverage-related requirements, including, glassware, coasters and tap handles
    • Adhere to all liquor laws and regulations

     

    Deliver a Memorable Guest Experience

    • Articulate the Bier Markt key service touchpoints that drive consistency and a differentiated Guest experience.  Observe service and recognize and coach on these moments
    • Manage each shift effectively and efficiently
    • Be the HOST of the restaurant.  We talk to each table because we want to, not because we have to
    • Follow up and successfully resolve all Guest complaints and ensure root cause is identified and corrected
    • Assist the General Manager with action plans that improve all service metrics
     
     
     

    WHAT MAKES YOU THE RIGHT PERSON?

    ·       Heart for service, serving Guests and Team members

    ·       Ability to work independently and in a team

    ·       Professional

    ·       Passionate

    ·       People-Centric

    ·       Curious

    ·       Initiative and resourcefulness, doesn’t need close supervision

    ·       Detail oriented

    ·       Outgoing

    ·       Positive

    ·       Adaptable

    ·       Respectful

     

    WHAT WE’RE LOOKING FOR?

    Someone with:

    • An idea of what makes a great people Leader
    • A reputation of being a good person
    • Moderate food and beverage knowledge
    • Previous inventory management preferred
    • Enthusiasm for Bier is appreciated here (if you aren’t yet, that’s ok too – you must be curious about Bier though and have the ability to respect it)
    • Excellent communication skills, both written and verbal
    • The ability to manage multiple priorities and strict deadlines
    • Strong organizational skills
    • Problem solving and analytical skills
    • Active listening skills
    • Previous hospitality experience

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed