Cara Operations

  • General Manager, Montana's

      We are growing!  Montana's is looking for a General Manager Guest Experience (a.k.a. Rock Star) for our Brampton location !   The primary role in Montana’s BBQ and Bar is that of the Montana’s General Manager a.k.a Montana’s Rock .  They think like a business owner and set the tone of the restaurant by living our Values and fun-loving Culture every day.  A Montana’s Rock Star leads the Restaurant team to profitability by delivering the Perfect Guest Experience, Operational Excellence, and positive Associate Engagement.  There is only one Montana’s Rock Star in each restaurant – this carefully selected individual is the fuel that ignites the fire within the entire Cookhouse Team.   The roles and responsibilities of all Montana’s Associates are inspired by providing the Perfect Guest Experience, every time!   What you do every day:   Guest Experience: - Inspire your team to ignite Montana’s Genuine Hospitality to every Guest, every day - Develop and build relationships to create loyal Guests and grow your business - Take care of your internal / external  Guests – ensuring every Guest has a memorable Montana’s experience - Develop  partnerships in  YOUR community  with a strong focus on LSM initiatives 9     Associate Experience: - Coach and develop your Montana’s Rock Starship Team (CLT) to become better leaders through effective communication, including one on one coaching. - Build positive culture within your restaurant, living the Cookhouse values: - We LOVE fire-grilled awesomeness - We empower social SLURPING - We’re a fun-loving gathering PLACE - We’re proudly DOWN-TO-EARTH - CAREFREE JOY is our life strategy - Our ENERGY is infectious - Reward and recognize your Cookhouse team for the great things they do everyday - Provide work/life balance for your CLT through fair and balanced scheduling - Maintain 2-way communication with your Local Market Leader (LML) and Restaurant Support Centre (RSC) team in order to best support your  restaurant - Hire Associates that demonstrate the Hospitality Gene and train them to deliver excellence using Montana’s philosophies and tools of the trade - Be supportive and engage your  teams in current Montana’s promotions - Oversee and mentor your Management team to deliver on all targets and goals   Operational Excellence: - Make every moment of interaction with a Guest or an Associate a positive one - Enable your Cookhouse team to foster a Food Safety culture - Manage multiple priorities on a daily basis—from menu promotions to Associate training to Local Restaurant Marketing and more...you are the master at multi-tasking - Ensure Performance Appraisals are completed and communicated as required - Always act in a professional manner – everything you do is Leader Led - Always be solution minded  - seek first to understand then be understood - As Guest concerns arise, respond and act upon them with urgency   Profitability: - Use our state of the art systems to manage your operations and drive profitability—become the systems expert! - Achieve the targets and goals set for your restaurant in the areas of Sales, EBITA, Steritech, SRS, TUAU, AE Scores, Food, Beverage and Labour Costs etc.     This career is challenging, extremely rewarding and an aspirational role for Cookhouse Associates.  You are expected to be actively leading your team during peak revenue periods.  Our Montana’s Rock Starship team is made up of team players who are ready to step in and lend a hand at a moment’s notice.    Please note that the Montana’s Rock Star responsibilities are in addition to those of the Pit Master and Hospitality Leader.  Montana’s roles are progressive as our leaders continuously develop.       As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.   Please note that any offer of employment may be subject to reference checks and background checks, including a criminal record check as part of the selection process     Some opportunities may exist with our Franchise partners which are independently owned and operated.  
    Brand
    Montana's
    Job ID
    2018-5944
    Primary Location
    CA-ON-Brampton
    Job Type
    Full Time
    Career Level
    Experienced, Management
    Years of Experience
    3
    Posted Date
    12/3/2018
    Job Industry
    Restaurant and Food Services
  • Overview

     

    We are growing!  Montana's is looking for a General Manager Guest Experience (a.k.a. Rock Star) for our Brampton location !

     

    The primary role in Montana’s BBQ and Bar is that of the Montana’s General Manager a.k.a Montana’s Rock .  They think like a business owner and set the tone of the restaurant by living our Values and fun-loving Culture every day.  A Montana’s Rock Star leads the Restaurant team to profitability by delivering the Perfect Guest Experience, Operational Excellence, and positive Associate Engagement.  There is only one Montana’s Rock Star in each restaurant – this carefully selected individual is the fuel that ignites the fire within the entire Cookhouse Team.

     

    The roles and responsibilities of all Montana’s Associates are inspired by providing the Perfect Guest Experience, every time!

     

    What you do every day:

     

    Guest Experience:

    • Inspire your team to ignite Montana’s Genuine Hospitality to every Guest, every day

    • Develop and build relationships to create loyal Guests and grow your business

    • Take care of your internal / external  Guests – ensuring every Guest has a memorable Montana’s experience

    • Develop  partnerships in  YOUR community  with a strong focus on LSM initiatives 9

       

       

      Associate Experience:

    • Coach and develop your Montana’s Rock Starship Team (CLT) to become better leaders through effective communication, including one on one coaching.

    • Build positive culture within your restaurant, living the Cookhouse values:

      • We LOVE fire-grilled awesomeness

      • We empower social SLURPING

      • We’re a fun-loving gathering PLACE

      • We’re proudly DOWN-TO-EARTH

      • CAREFREE JOY is our life strategy

      • Our ENERGY is infectious

    • Reward and recognize your Cookhouse team for the great things they do everyday

    • Provide work/life balance for your CLT through fair and balanced scheduling

    • Maintain 2-way communication with your Local Market Leader (LML) and Restaurant Support Centre (RSC) team in order to best support your  restaurant

    • Hire Associates that demonstrate the Hospitality Gene and train them to deliver excellence using Montana’s philosophies and tools of the trade

    • Be supportive and engage your  teams in current Montana’s promotions

    • Oversee and mentor your Management team to deliver on all targets and goals

       

      Operational Excellence:

    • Make every moment of interaction with a Guest or an Associate a positive one

    • Enable your Cookhouse team to foster a Food Safety culture

    • Manage multiple priorities on a daily basis—from menu promotions to Associate training to Local Restaurant Marketing and more...you are the master at multi-tasking

    • Ensure Performance Appraisals are completed and communicated as required

    • Always act in a professional manner – everything you do is Leader Led

    • Always be solution minded  - seek first to understand then be understood

    • As Guest concerns arise, respond and act upon them with urgency

       

      Profitability:

    • Use our state of the art systems to manage your operations and drive profitability—become the systems expert!

    • Achieve the targets and goals set for your restaurant in the areas of Sales, EBITA, Steritech, SRS, TUAU, AE Scores, Food, Beverage and Labour Costs etc.  

       

      This career is challenging, extremely rewarding and an aspirational role for Cookhouse Associates.  You are expected to be actively leading your team during peak revenue periods.  Our Montana’s Rock Starship team is made up of team players who are ready to step in and lend a hand at a moment’s notice. 

       

    Please note that the Montana’s Rock Star responsibilities are in addition to those of the Pit Master and Hospitality Leader.  Montana’s roles are progressive as our leaders continuously develop.

     

     

     

    As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.

     

     

    Please note that any offer of employment may be subject to reference checks and background checks, including a criminal record check as part of the selection process

     

     

     

    Some opportunities may exist with our Franchise partners which are independently owned and operated.

     

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