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The Perfect Guest Experience is more than a warm smile and welcoming atmosphere. Our people are what bring a dining experience to life for our Guests. The creation of our menu items, a welcoming greeting, and service that makes a genuine connection is what has a Milestones’ Guest looking forward to their next visit. This is your opportunity to be a part of it.
We are actively searching for Sous Chefs and Line Cooks for our location in Markham.
As a Milestones Sous Chef or Line Cook you support the Chef in leading the culinary program in your location. You carry the Chef’s leadership direction to the kitchen team. You drive food quality, maintain a clean, physical plant, inspire and maintain high team morale and a standard of 100% Guest satisfaction.
You are responsible for working with your Chef to build your team through hiring for hospitality, and coaching for success in support of people goals set out by your Chef for your line team. Partnered with your location’s Leadership team, you are fully accountable for all systems, people and standards within the restaurant.
You show your "Foodie Pride" every day – passion in executing existing items, and excitement about bringing new and inspired seasonal food to life in your restaurant.
Supporting your Chef and developing your team is a direct link to your development and growth to become a Chef with us!
Responsibilities include:
- Ensure Food quality is at the highest standards of Milestones established food quality and plating specifications.
- Ambassador of the Perfect Guest Experience. Driving knowledge around our food and beverage program, as well as hospitality and salesmanship.
- Ensure compliance of all standards and procedures relating to HACCP and provincial workplace safety standards.
- The successful candidate is expected to be a leader, demonstrating behaviours that align with our culture of improvement, growth and executing with excellence.
- Responsible for timely progress through the Culinary Leadership Certification Program, and continued learning and development over time as required.
Knowledge and Skill Qualifications:
- Open to learning, coaching and career growth
- Diploma in Culinary Management and /or Chef Accreditation is preferred.
- Minimum of 3-5 years of operational experience in a high volume kitchen.
- Strong knowledge of HACCP and food safety standards.
- A strong foundation in communication and Leadership skills that can be built on.
- Driven and focused to execute with excellence.
- Inspirational and motivational
If you are interested in this exciting opportunity please apply online today
We thank all applicants for their interest in joining the Cara team; however, only those candidates selected for an interview will be contacted.
As part of our selection process, you may be asked to complete a criminal background check and references through a third party company.
As part of our commitment to accessibility, there may be alternative ways to apply for and interview for a role with us, please reply to this ad with your request.
Please be aware that some of our locations are franchised, as such your final placement may be with one of our Franchised Partners.
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We are looking for individuals that are passionate about Food, Hospitality, and are Guest focused as well as being a strong and motivating team player.
Swiss Chalet is looking for an Administrative Assistant for our Old Placentia Road location in Mount Pearl.
Responsibilities:
- Coordinate office activities and operations to secure efficiency and compliance to company policies;
- Manage phone calls and correspondence (email, letters, packages etc);
- Create and update records and database with personnel, financial and other data;
- Track stocks of office supplies and place orders when necessary;
- Cover for hostess from time to time;
- Other duties as assigned.
Qualifications:
- Experience within the hospitality industry or equivalent is an asset;
- Minimum 2 years experience in an office environment or equivalent;
- Proficient in all Microsoft Office applications;
- Strong interpersonal and communication skills;
- Team player;
- Excellent organizational and leadership skills;
- Able to work in a fast pace environment.
If you are interested in this fantastic opportunity, please apply online today!
We would like to thank all applicants for their interest in opportunities with us. Only those candidates under consideration will be contacted.
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Kelseys is Canada's Original Roadhouse, reinvented. The home of burly burgers, two-handed sangrias and wings done eight ways. We are na-cho average meal stop, always indulging outrageously, never letting a road trip become a guilt trip. We're about fresh ingredients prepared in-house, making every journey better and every plate a delicious one.
Ready to hit the road at the Original Roadhouse?
Kelseys Original Roadhouse is looking for a Manager, Guest Experience at our Bank St. South Keys Shopping Centre location in Ottawa to join our front of house team.
Responsibilities:
- Responsible for timely progress through the Restaurant Leader Certification Program, taking on additional responsibilities as learning and skill enhancements happen;
- Assists in the day-to-day leadership and management of a Kelseys restaurant as directed by the General Manager (GM);
- Accountable for key financials and Key Performance Indicators in partnership with the management team;
- Develops the ability to effectively run both dining room and kitchen operations and lead all shifts to Brand standard;
- As a fully trained Manager, supports the GM in all aspects of operating a "Benchmark Restaurant" to the Brand standards, creating a perfect guest experience every time while focusing on on-going associate development.
Qualifications:
- Degree or Diploma in Hospitality or Business Management and/or proven personal commitment to professional development an asset;
- Demonstrate ability to attract and retain excellent performers and to develop high performing teams;
- Strong leadership and communication skills;
- Proven entrepreneurial spirit through having presence "on the floor" and in the community;
- Must possess the "Hospitality Gene" - Passion for People and Excellence;
If you are interested in this wonderful opportunity, please apply today!
We thank all applicants for their interest in joining the Kelseys team; however, only those candidates selected for an interview will be contacted.
As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.
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Harvey’s at 541 Boul Saint Joseph, in Hull QC is on the lookout for great talent to join our team!
Our Associates work together helping each other succeed. Our teams are hands-on and work together to deliver the Perfect Guest Experience to our guests each and every time. We genuinely care about each Guest and every Associate.
We promote a culture of continued learning, development and growth of all of our Associates. Throughout your career you will have the opportunity to take on new and exciting challenges within the CARA group of Restaurants. You will be a significant member of one of the largest and most successful restaurant companies in Canada. The following positions exist within the restaurant.
Cashiers
Garnish
Grill
Fryer
Drive Thru (where applicable)
Shift Managers
If you are interested in working at this location in one of these positions, please apply today!
Some opportunities may exist with our Franchise partners which are independently owned and operated.
As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.
Please note that any offer of employment may be subject to reference checks and background checks, including a criminal record check as part of the selection process
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East Side Mario’s is all about good food, family, friends and fun. It’s a lively place where folks can relax and enjoy their favourite Italian foods in a warm and friendly atmosphere. It’s also a rewarding place to work for energetic people with a great personality and a knack for keeping guests happy. Whether you’re interested in a full-time career or a part-time position, we’ll recognize your hard work and support you in your personal and professional development.
East Side Mario’s is looking for a Dishwasher at our Great Lakes Drive location in Brampton to join our team.
Responsibilities:
- Keep work area, plate ware, utensils and equipment clean and sanitized at all times;
- Perform all opening, closing and cleaning tasks as instructed;
- Adhere to Health and Safety policies and procedures outlined in the Health and Safety Program;
- Follow safe food handling procedures at all times;
- Other duties as assigned.
Qualifications:
- Excellent communication and organizational skills;
- This position may include lifting of items up to 50 lbs;
- Positive attitude and willingness to learn;
- Able to work flexible shifts.
If you are interested in working at this location please apply today!
As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.
Please note that any offer of employment may be subject to reference checks and background checks, including a criminal record check as part of the selection process.
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Hey, wanna be part of the family?
East Side Mario’s is all about good food, family, friends and fun. It’s a lively place where folks can relax and enjoy their favourite Italian foods in a warm and friendly atmosphere. It’s also a rewarding place to work for energetic people with a great personality and a knack for keeping guests happy. Whether you’re interested in a full-time career or a part time position, we’ll recognize your hard work and support you in your personal and professional development. And don’t just take our word for that: East Side Mario’s is a proud part of Recipe Unlimited Corporation.
East Side Mario’s is looking for Servers at our Great Lakes Drive location in Brampton to join our team.
RESPONSIBILITIES:
- Deliver an excellent guest experience;
- Live and breathe the brand – continually use brand lingo and promote the brand;
- Adhere to the Health and Safety policies and procedures outlined in the Health and Safety Program.
Qualifications:
- Previous experience in a similar environment is an asset;
- Servers and Bartenders must have Provincial Responsible Alcohol Service training, Prud’homme® Beer Certification, Level 1-The Beer Enthusiast is a definite asset;
- Excellent communication and interpersonal skills;
- Energetic and self-confident with a positive attitude and willingness to learn;
- Able to work flexible shifts, including days, evenings and weekends;
- Thrive on working in a fast paced environment.
Interested in this awesome opportunity? Apply today!
As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.
Please note that any offer of employment may be subject to reference checks and background checks, including a criminal record check as part of the selection process.
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Kelseys is Canada's Original Roadhouse, reinvented. The home of burly burgers, two-handed sangrias and wings done eight ways. We are na-cho average meal stop, always indulging outrageously, never letting a road trip become a guilt trip. We're about fresh ingredients prepared in-house, making every journey better and every plate a delicious one.
Ready to hit the road at the Original Roadhouse?
Kelseys Original Roadhouse is hiring a Kitchen Manger at our Bank St. South Keys Shopping Centre location in Ottawa to lead our back of house team.
Responsibilities:
- Responsible for timely progress through the Restaurant Leader Certification Program, taking on additional responsibilities as learning and skill enhancements happen
- Assists in the day-to-day leadership and management of a Kelseys restaurant as directed by the General Manager (GM)
- Accountable for key financials and Key Performance Indicators in partnership with the management team
- Develops the ability to effectively run culinary operations and lead all shifts to Brand standard
- As a fully trained Kitchen Manager, supports the GM in all aspects of operating a "Benchmark Restaurant" to Brand standard, creating a perfect guest experience every time while focusing on on-going associate development
- Manage food inventory and culinary labour costs
- Prepare culinary team schedules to meet the needs of the restaurant and budget guidelines
- Oversee the training and development of the kitchen team, ensuring continuous improvement in culinary skills
Qualifications:
- Minimum 2-3 years management experience working in a high-volume casual dining restaurant
- Post-secondary education, preferably in hospitality and/or business related field
- Strong business acumen, including an understanding of budgets and operating costs
- Excellent knowledge of food, food handling and preparation
- Demonstrated ability to motivate and direct others
- Able to manage multiple priorities and meet strict deadlines
If you are interested in this wonderful opportunity, please apply today!
We thank all applicants for their interest in joining the Kelseys team; however, only those candidates selected for an interview will be contacted.
As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.
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Kelseys is Canada's Original Roadhouse, reinvented. The home of burly burgers, two-handed sangrias and wings done eight ways. We are na-cho average meal stop, always indulging outrageously, never letting a road trip become a guilt trip. We're about fresh ingredients prepared in-house, making every journey better and every plate a delicious one.
Ready to hit the road at the Original Roadhouse?
Kelseys on Highway 7 and Woodside Square in Markham is looking for Servers to join our team.
Responsibilities:
- Interact with Guests and suggest items that meet their needs
- Deliver an unpretentious, sociable experience
- Process orders and payments in a timely manner
- Adhere to all liquor laws and regulations
- Promote and engage all Guests in Local and National promotions
- Adhere to the Health and Safety policies and procedures outlined in the Health and Safety Program
Qualifications:
- Previous experience as a server in a similar environment an asset
- Provincial Responsible Alcohol Service training mandatory
- Excellent communication and interpersonal skills
- Energetic, personable, and confident with a positive attitude and willingness to learn
- Able to work flexible shifts
- Thrive on working in a fast-paced environment
As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.
We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
Please note that any offer of employment may be subject to reference checks and background checks, including a criminal record check as part of the selection process.
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Kelseys is Canada's Original Roadhouse, reinvented. The home of burly burgers, two-handed sangrias and wings done eight ways. We are na-cho average meal stop, always indulging outrageously, never letting a road trip become a guilt trip. We're about fresh ingredients prepared in-house, making every journey better and every plate a delicious one.
Ready to hit the road at the Original Roadhouse?
Kelseys on Highway 7 and Woodside Square in Markham is looking for a Manager, Guest Experience to join our front of house team.
Responsibilities:
- Responsible for timely progress through the Restaurant Leader Certification Program, taking on additional responsibilities as learning and skill enhancements happen;
- Assists in the day-to-day leadership and management of a Kelseys restaurant as directed by the General Manager (GM);
- Accountable for key financials and Key Performance Indicators in partnership with the management team;
- Develops the ability to effectively run both dining room and kitchen operations and lead all shifts to Brand standard;
- As a fully trained Manager, supports the GM in all aspects of operating a "Benchmark Restaurant" to the Brand standards, creating a perfect guest experience every time while focusing on on-going associate development.
Qualifications:
- Degree or Diploma in Hospitality or Business Management and/or proven personal commitment to professional development an asset;
- Demonstrate ability to attract and retain excellent performers and to develop high performing teams;
- Strong leadership and communication skills;
- Proven entrepreneurial spirit through having presence "on the floor" and in the community;
- Must possess the "Hospitality Gene" - Passion for People and Excellence;
If you are interested in this wonderful opportunity, please apply today!
We thank all applicants for their interest in joining the Kelseys team; however, only those candidates selected for an interview will be contacted.
As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.
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Montana’s is searching for Full time and Part time Line Cooks for our Sterling Lyon Parkway location!
Do you have a passion for Food,Hospitality and Service Excellence? Do genuinely enjoy being part of a fun and dynamic team? Do you want to work in an exciting and fast-paced environment?
Escape to the Cook House every day! At Montana's, you will have the opportunity to be on a team on talented and driven Associates who are passionate about Food, Hospitality, and Service Excellence while working in a fun, dynamic, and fast-paced team environment. Our Heart-of-House Managers are hands-on and work as a team with each Associate to deliver the Perfect Guest Experience to our guests each and every time. Montana's promotes a culture of continued learning, development and growth of all of our Associates. Throughout your career you will have the opportunity to take on new and exciting challenges not only within Montana's, but also the CARA group of Restaurants. You will be a significant member of one of the largest and most successful restaurant companies in Canada.
Responsibilities include(but are not limited to):
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Deliver Perfect Guest Experience by ensuring food quality is at the highest standards of Montana’s established food quality and plating specifications
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The successful candidate is expected to be a leader in demonstrating behaviours consistent with Cara's Principles
Qualifications:
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Food Service/Hospitality Experience
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Must have a love of food and strive for culinary excellence
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Driven and focused
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Inspirational/Motivational
At Montana’s “Every Guest Leaves Happy ” and full!
If you want to Escape to the Cook House every day, and have an exciting career then apply today
CARA is proud to be an equal opportunity employer, and we thank all candidates who apply for this role however, only those under consideration will be contacted.
As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.
Please note that any offer of employment may be subject to reference checks and background checks, including a criminal record check as part of the selection process.
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The Pickle Barrel began with a mission. We believed that amazing dining experiences didn’t need to be elitist, so we began a restaurant that combined ‘quality’ with ‘incredible value’. Today we have restaurants across the Greater Toronto, our menu has ss300 items and we have over 1,000 employees.
Servers
Pickle Barrel is looking for Servers to join our team at our Sherway Gardens location.
Responsibilities:
- Deliver Perfect Guest Experience by ensuring all standards are being excecuted and exceeded based on Swiss Chalet's established specifications
- Be a leader in demonstrating behaviours consistent with Cara's Principles
Qualifications:
- Food Service/Hospitality Experience
- Must have a love for people and strive for service excellence
- Driven and focused
- Inspirational/Motivational
If you are interested in this exciting opportunity, please apply now.
We thank all applicants for their interest in joining the RECIPE Team, however only those candidates selected for an interview will be contacted.
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Swiss Chalet is looking for Kitchen Staff for our Appleby Line location in Burlington.
We are looking for individuals that are passionate about Food, Hospitality, and are Guest focused as well as being a strong and motivating team player.
Responsibilities include (but are not limited to):
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Deliver Perfect Guest Experience by ensuring all standards are being excecuted and exceeded based on Swiss Chalet's established specifications
-
Be a leader in demonstrating behaviours consistent with Cara's Principles
Qualifications:
-
Food Service/Hospitality Experience
-
Must have a love for people and strive for service excellence
-
Driven and focused
-
Inspirational/Motivational
At Swiss Chalet "Every Guest Leaves Happy "!
If you want to be part of a great team and have an exciting career then apply online
As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.
Please note that any offer of employment may be subject to reference checks and background checks, including a criminal record check as part of the selection process.
Some opportunities may exist with our Franchise partners which are independently owned and operated.
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We are looking for individuals that are passionate about Food, Hospitality, and are Guest focused as well as being a strong and motivating team player.
Swiss Chalet is looking for Servers and Hosts / Hostess for our Appleby Line location Burlington.
Responsibilities include (but are not limited to):
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Deliver Perfect Guest Experience by ensuring all standards are being excecuted and exceeded based on Swiss Chalet's established specifications
-
Be a leader in demonstrating behaviours consistent with Cara's Principles
Qualifications:
-
Food Service/Hospitality Experience
-
Must have a love for people and strive for service excellence
-
Driven and focused
-
Inspirational/Motivational
At Swiss Chalet "Every Guest Leaves Happy "!
If you are interested in working at this location please apply today
This posting may be designed to generate a pool of candidates for potential future opportunities. Immediate positions may or may not exist today.
As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.
Please note that any offer of employment may be subject to reference checks and background checks, including a criminal record check as part of the selection process
Some opportunities may exist with our Franchise partners which are independently owned and operated.
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Swiss Chalet is looking for Delivery Drivers for our Appleby Line location in Burlington!
At Swiss Chalet we deliver delicious “home-made” food, made fresh, in-house just for you. Our atmosphere is warm, welcoming and feels like home.
At Swiss Chalet, we work as a team and help each other succeed. Our Managers are hands-on and our team works together to deliver the Perfect Guest Experience to our guests each and every time. We genuinely care about each Guest and every Associate.
We are looking for individuals that are passionate about Food, Hospitality, and are Guest focused as well as being a strong and motivating team player.
Responsibilities:
- Coordinate with take-out all delivery orders
- Verify customer’s orders and ensure proper packaging of food order for delivery
- Timely and efficient deliveries of guests orders and collection of payment on behalf of the restaurant.
Qualifications:
- Excellent work ethic and ability to follow instructions
- Team oriented
- Work quickly and efficiently
- Able to lift up to 40 lbs.
- Able to work flexible shifts, including evenings and weekends
Please note that all applications for delivery drivers, you must have a valid driver's license, a reliable vehicle and insurance.
At Swiss Chalet “Every Guest Leaves Happy ”!
If you want to be part of a great team and have an exciting career then apply online
As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.
Please note that any offer of employment may be subject to reference checks and background checks, including a criminal record check as part of the selection process.
Some opportunities may be based with our franchise partners.
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Recipe Unlimited Corporation (formerly Cara Operations Limited) is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, Montana’s, Kelsey’s, Milestones, Pubs, Bier Markt, East Side Mario’s, Landing Group, New York Fries, St-Hubert, State and Main, Elephant and Castle and Original Joe’s. With this diverse portfolio of restaurants our Home Office Associates have the opportunity to work on a wide variety of some of the most popular, well-loved brands in Canada. Variety isn’t the only thing we offer – along with competitive compensation, we operate in a fast paced and energetic environment where effective team work and self-motivation to work independently are harmonious traits.
Overview:
The purpose of Menu Maintenance is to maintain and update the stores Point of Sale (POS) systems as per the requests and specifications of the brands with user efficiency as the main focus. Also Menu Maintenance manages the stores Restaurant Back Office Software (RBOS) updating inventory catalogs and troubleshooting issues as a first escalation point for the service desk.
Responsibilities:
Updates:
- Implements changes and updates submitted by the brand through Request for Change (RFC).
- Assist the brands with the implementation of marketing initiatives.
- Perform changes in Micros, RBOS, E-Order.
- Assist the brand by identifying any issues with the request and supply solutions (Tibersoft).
- Work with Strategic sourcing to ensure that catalogue updates are implemented into RBOS in a timely manner.
- Ensure that inventory, recipes, retail items and count sheets etc are properly configured and updated in RBOS to provide accurate tracking and data.
- Maintain and improve end user interaction as well as administration of BU setup, hierarchy and user control for RBOS.
Testing:
- Conduct thorough POS testing with brand representative which includes validating Price, Menu Item Class, Family, Major and Price Groups.
- Conduct thorough RBOS testing with brand representative which includes confirming recipe details, inventory and supplier item confirmation, as well as Business Unit assignments.
- Conduct thorough E-Order testing with brand representative which includes validating Price, Pictures, Menu Item Description.
- Working directly with the brand to help them use the software accurately and as intended.
Brand Communication:
- Reviewing upcoming changes and updates.
- Ensure that requests are feasible and provide alternative solutions for initiatives that may not be feasible with the current system.
- Discuss ideas and solutions for future projects and initiatives.
IT Communication:
- Work in conjunction with the Project Management team on Cara and brand specific projects intended on improving the system and support techniques relating to the restaurant.
- Work as first level escalation point for the service desk on back and front of house Micros issues involving Menu items, price, and print locations.
- Work as first level escalation point for the service desk on RBOS issues including item cost and assignments.
- Support service desk with menu maintenance related issues
- Updating tickets
- Coaching
Requirements:
- Bachelor's Degree in Computers is an Asset.
- Understanding of and experience with service level agreements.
- Working knowledge of Windows environments.
- Familiar with Database Administration.
- Experience with MICROS Point of Sale technology.
- Restaurant Operations Experience is a key asset
- Good working knowledge of the Microsoft Office suite.
- Working experience or general knowledge with inventory systems.
- An appreciation of wider business demands.
- Strong time management skills and the ability to work under pressure.
- Demonstrated ability to quickly understand complex systems.
- Strong interpersonal skills, including strong verbal, written communication skills, customer service skills and excellent listening skills.
- Strong attention to detail.
- Strong problem solving skills.
- Ability to interact with individuals on all organizational levels.
- Strong organization skills.
***Please note that this is a 12 month contract.***
What we offer you:
- A welcoming, fun and safe work environment
- A workplace founded on respect
- Opportunities to be a valuable member of a close-knit team
- A strong and effective training program
- A supporting and encouraging Leadership team
- Potential for personal development
- Career opportunities within a leading Canadian Company
Recipe Corporation Unlimited/Cara offers a great open office work environment, with a competitive salary, group benefits for full time salaried employees, and a 20% discount to most of our restaurants.
As part of our accessibility commitment, We are committed to providing an accessible environment for all of our customers, employees, and job applicants, and will make available to any selected applicants accommodations and/or accessible formats should he/she require.
We thank all candidates for their interest in opportunities with us however, only the candidates selected for an interview will be contacted.
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Recipe Unlimited Corporation (formerly Cara Operations Limited) is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, Montana’s, Kelsey’s, Milestones, Pubs, Bier Markt, East Side Mario’s, Landing Group, New York Fries, St-Hubert, State and Main, Elephant and Castle and Original Joe’s. With this diverse portfolio of restaurants our Home Office Associates have the opportunity to work on a wide variety of some of the most popular, well-loved brands in Canada. Variety isn’t the only thing we offer – along with competitive compensation, we operate in a fast paced and energetic environment where effective team work and self-motivation to work independently are harmonious traits.
Overview:
The purpose of Menu Maintenance is to maintain and update the stores Point of Sale (POS) systems as per the requests and specifications of the brands with user efficiency as the main focus. Also Menu Maintenance manages the stores Restaurant Back Office Software (RBOS) updating inventory catalogs and troubleshooting issues as a first escalation point for the service desk.
Responsibilities:
Updates:
- Implements changes and updates submitted by the brand through Request for Change (RFC).
- Assist the brands with the implementation of marketing initiatives.
- Perform changes in Micros, RBOS, E-Order.
- Assist the brand by identifying any issues with the request and supply solutions (Tibersoft).
- Work with Strategic sourcing to ensure that catalogue updates are implemented into RBOS in a timely manner.
- Ensure that inventory, recipes, retail items and count sheets etc are properly configured and updated in RBOS to provide accurate tracking and data.
- Maintain and improve end user interaction as well as administration of BU setup, hierarchy and user control for RBOS.
Testing:
- Conduct thorough POS testing with brand representative which includes validating Price, Menu Item Class, Family, Major and Price Groups.
- Conduct thorough RBOS testing with brand representative which includes confirming recipe details, inventory and supplier item confirmation, as well as Business Unit assignments.
- Conduct thorough E-Order testing with brand representative which includes validating Price, Pictures, Menu Item Description.
- Working directly with the brand to help them use the software accurately and as intended.
Brand Communication:
- Reviewing upcoming changes and updates.
- Ensure that requests are feasible and provide alternative solutions for initiatives that may not be feasible with the current system.
- Discuss ideas and solutions for future projects and initiatives.
IT Communication:
- Work in conjunction with the Project Management team on Cara and brand specific projects intended on improving the system and support techniques relating to the restaurant.
- Work as first level escalation point for the service desk on back and front of house Micros issues involving Menu items, price, and print locations.
- Work as first level escalation point for the service desk on RBOS issues including item cost and assignments.
- Support service desk with menu maintenance related issues
- Updating tickets
- Coaching
Requirements:
- Bachelor's Degree in Computers is an Asset.
- Understanding of and experience with service level agreements.
- Working knowledge of Windows environments.
- Familiar with Database Administration.
- Experience with MICROS Point of Sale technology.
- Restaurant Operations Experience is a key asset
- Good working knowledge of the Microsoft Office suite.
- Working experience or general knowledge with inventory systems.
- An appreciation of wider business demands.
- Strong time management skills and the ability to work under pressure.
- Demonstrated ability to quickly understand complex systems.
- Strong interpersonal skills, including strong verbal, written communication skills, customer service skills and excellent listening skills.
- Strong attention to detail.
- Strong problem solving skills.
- Ability to interact with individuals on all organizational levels.
- Strong organization skills.
What we offer you:
- A welcoming, fun and safe work environment
- A workplace founded on respect
- Opportunities to be a valuable member of a close-knit team
- A strong and effective training program
- A supporting and encouraging Leadership team
- Potential for personal development
- Career opportunities within a leading Canadian Company
Recipe Corporation Unlimited/Cara offers a great open office work environment, with a competitive salary, group benefits for full time salaried employees, and a 20% discount to most of our restaurants.
As part of our accessibility commitment, We are committed to providing an accessible environment for all of our customers, employees, and job applicants, and will make available to any selected applicants accommodations and/or accessible formats should he/she require.
We thank all candidates for their interest in opportunities with us however, only the candidates selected for an interview will be contacted.
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CARA Operations is looking for a Service Desk Analyst to join our IT Service Desk team in Vaughan ON for a 12 month contract!
The Service Desk Analyst (Level 1) will be part of the Cara IT Service Desk team and will work closely with all Cara brand Restaurant Operations to provide support to their back of the house computers and POS/Payment systems, Phone/Internet connectivity, and back office software. In addition, the Service Desk Analyst will provide Level 1 technical support and troubleshooting to systems users at Cara head office in Vaughan. The Cara Service Desk team is operational 22 hours a day, 7 days a week, and 364 days a year. The candidate will be required to work rotating shifts as part of the Service Desk team scheduling requirements. The Cara Service Desk Analyst (Level 1) is the first point of contact for the Cara restaurants and systems users and as such, excellent communication skills and a service-minded mentality are critical for success in this role.
Key Responsibilities:
- Understand & troubleshoot customer issues. Provide operational, application and technical support via the phone and dial-in capability to our Cara restaurants.
- Follow-up with external service providers and other IT functional departments until call resolution is achieved. Update customers on call status accordingly.
- Work both as a part of the IT team and closely with Restaurant Operations team to provide accurate and timely information regarding systems concerns.
- Log and monitor all incoming calls via the phone and internet
- Quickly become proficient with the various Cara POS, back office systems and restaurant applications.
- Follow-up with customers on service satisfaction.
- Provide back up Support to other IT functions.
- Update the Cara knowledge base.
- Ability to troubleshoot issues arising from the restaurants and corporate users.
- Escalate issues as necessary within IT, Operations or external vendors.
- Follow set Cara procedures, policies and operating pinnacles.
Skills and Qualifications:
- Strong customer service focus.
- Well-developed problem solving, Analytical skills.
- Experience working with Microsoft Windows 7, Windows 2003 or Windows XP.
- Experienced using Microsoft Office applications including Outlook, Word, and Excel.
- A+ certification and Network+ certification is ideal.
- Able to troubleshoot and search for solutions through available tools, internet, knowledge base, manuals, etc.
- Knowledge of computer architecture and Networking.
- Experience with Call Tracking Software such as Cherwell, ITSM is an asset.
- Experience with communications software such as Remote Ware is an asset.
- Experience with Point of Sale hardware, software, menu management support such as IBM, HP and Micros is an asset.
- Experience troubleshooting Wi-Fi issues.
- Strong computer background with the ability to learn and master new software and to pass along this knowledge to others.
- Motivated to learn and grow with the organization.
- Restaurant operations experience an asset.
- Good typing skills.
- Strong written and verbal communication skills.
- Billingual English / French is an asset
- This position requires shift flexibility including possible evenings, weekends and overnight shifts.
If you are interested in this fantastic opportunity, please apply today - no phone calls please
As part of our accessibility commitment, we are committed to providing an accessible environment for all of our customers, employees, and job applicants, and will make available to any selected applicants accommodations and/or accessible formats should he/she require.
Please note that an offer of employment may be subject to reference checks and background checks, including a criminal record check as part of the selection process
We thank all candidates for their interest in opportunities with us however, only the candidates selected for an interview will be contacted. No phone calls or emails please.
At this time, we do not require assistance from recruitment agencies. Any candidates submitted via staffing and employment agencies will not be considered.
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Montana’s is searching for Full time and Part time Servers and Hosts for our Hyde Park Gate location in Oakville!
Do you have a passion for Food, Hospitality and Service Excellence? Do genuinely enjoy being part of a fun and dynamic team? Do you want to work in an exciting and fast-paced environment?
Escape to the Cook House every day! At Montana's, you will have the opportunity to be on a team on talented and driven Associates who are passionate about Food, Hospitality, and Service Excellence while working in a fun, dynamic, and fast-paced team environment. Our Heart-of-House Managers are hands-on and work as a team with each Associate to deliver the Perfect Guest Experience to our guests each and every time. Montana's promotes a culture of continued learning, development and growth of all of our Associates. Throughout your career you will have the opportunity to take on new and exciting challenges not only within Montana's, but also the CARA group of Restaurants. You will be a significant member of one of the largest and most successful restaurant companies in Canada
Responsibilities include:
- Ensure quality is at the highest standards of Montana’s
- Ambassador of the Perfect Guest Experience. Driving knowledge around hospitality and salesmanship.
- Ensure compliance of all standards and procedures relating to provincial workplace safety standards.
- The successful candidate is expected to be a leader, demonstrating behaviours that align with our culture of improvement, growth and executing with excellence.
Knowledge and Skill Qualifications:
- Open to learning, coaching and career growth
- A strong foundation in communication and Leadership skills that can be built on.
- Driven and focused to execute with excellence.
- Inspirational and motivational
If you are interested in working at this location then please apply today
We thank all applicants for their interest in joining the Cara team, but only successful applicants will be contacted for an interview.
As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.
Please note that any offer of employment may be subject to reference checks and background checks, including a criminal record check as part of the selection process.
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Rich in heritage and tradition, vibrant in culture, generous in hospitality and with a social spirit. We make the pub guest feel welcome and offer our unique combination of great food, beverage and live music. Our menu is driven by made-in-pub food, offering a balance between traditional Pub fare and innovative recipes. We offer a diverse selection of perfectly poured pints, whiskeys, hand-crafted cocktails and premium wines. It’s more than you would expect from a typical pub, and so we are seeking more than just your typical people.
Fionn MacCool’s, is now hiring Hosts at our Ray Lawson location in Brampton.
Responsibilities:
- Greet Guests upon entering and exiting the restaurant
- Provide Guests with an authentic, sociable experience
- Manage waitlists and advise Guests on accurate wait times
- Adhere to the Health and Safety policies and procedures outlined in the Health and Safety Program
- Clean and stage the dining room quickly, paying close attention to detail
Qualifications:
- Excellent communication, interpersonal and organizational skills
- Team oriented and able to build and foster positive relationships
- Able to work in a fast-paced environment
- Dynamic personality, energetic and confident
- Able to work a flexible schedule
As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.
We would like to thank all applicants for their interest in opportunities with us. Only those candidates under consideration will be contacted.
If you are interested in this fantastic opportunity, please apply online today!
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Rich in heritage and tradition, vibrant in culture, generous in hospitality and with a social spirit. We make the pub guest feel welcome and offer our unique combination of great food, beverage and live music. Our menu is driven by made-in-pub food, offering a balance between traditional Pub fare and innovative recipes. We offer a diverse selection of perfectly poured pints, whiskeys, hand-crafted cocktails and premium wines. It’s more than you would expect from a typical pub, and so we are seeking more than just your typical people.
Fionn MacCool’s, is now hiring Dishwashers at our Ray Lawson location in Brampton.
Responsibilities:
- Keep work area, plate ware, utensils and equipment clean and sanitized at all times
- Perform all opening, closing and cleaning tasks as instructed
- Adhere to Health and Safety policies and procedures outlined in the Health and Safety Program
- Follow safe food handling procedures at all times
Qualifications:
- Excellent communication and organizational skills
- This position may include lifting of items up to 50 lbs.
- Positive attitude and willingness to learn
- Able to work flexible shifts
- Punctuality
As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.
We would like to thank all applicants for their interest in opportunities with us. Only those candidates under consideration will be contacted.
If you are interested in this fantastic opportunity, please apply online today!